Customer Feedback Form
The Information filled in this Questionnaire will be kept confidential .The Feedback will directly reach to MD of
Company and Data will be available to him only. You are requested to give your frank opinion
on the below Questions.
 
* Indicates Compulsory Fields
Pre-Sales Service
  Scope for improvement in response time after enquiry from dealer :
Not required
Low scope
High Scope
  Behavior of the person while responding on phone/ personal :
Bad
Needs improvement
Good
   
  Did customer get the required information about :
  Product:
Yes
No
 
  Cost:
Yes
No
 
  Quality:
Yes
No
 
   
 Did customer get the literature / Quotation / Operation Sequence
 (If the job in non standard) within time after enquiry? :
Yes
No
 
   
  *******
  During Sales Service
 Product delivered within committed delivery time? :
Yes
No
 
  *******
  After sales Service
 
 Response from dealer in case of complaint :
Poor
Good
Excellent
 
 Your experience about the interchangeability of ‘Abhijat’ spares to that of ‘Traub’ Type machine? :
100% interchangeable
Mostly interchangeable
Only few interchangeable
 
 When compared to the market price how do you rate the ‘Abhijat’ prices viz-a-viz quality as::
Too low
Low
At par
High
Very High
 
 Customer satisfaction about product :
Fully satisfied
Satisfied
Dissatisfied
 
 Any improvement in quality you want to suggest? :
 
 Any additional features you would like to suggest in machine? :
 
 Any improvement in packing of product required? :
 
 Interested to place repeat orders in future? :
Yes
No
 
 
 Your suggestion about any new product / services ABHIJAT should offer .:
 
  *******
  Personal Details
  Name : *
  Designation :
  Company Name : *
  Department : *
  Email : *
  Tel.No. (with extension) : *
  Please, Enter Verification Code in the box: *
 
 
 
Abhijat Equipments Pvt. Ltd.
19/4, Molacha Odha, Satara - 415002, Maharashtra (India)

Phone: +91-2162-251091, 250196
 
Copyright , Abhijat Equipments Pvt. Ltd 2013